General regulations



The legislation of the Republic of Latvia stipulates that the owner of the online store must reserve the terms of delivery and return of goods, as well as the right of withdrawal. Such a reservation is called a distance contract (Cabinet Regulation).
Distance contract
The Seller of the goods offered in this Online Store, on the one hand, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, on the other hand, enter into the following Agreement:
The Seller undertakes to sell and deliver the goods to the Buyer in accordance with the Buyer's order.
Delivery and payment procedure
The buyer orders the goods through this website, indicating the type and quantity of the goods to be ordered. The Buyer has the opportunity to pay for the product using the payment tools built into the Online Store or by paying the invoice prepared by the Seller and sent to the Buyer by e-mail. The invoice is prepared electronically and is valid without a signature.
The Seller shall ensure the dispatch of the goods within 10 days from the receipt of payment for the goods, the delivery time is agreed with the Buyer, but it may occur when for some reason the dispatch time of the goods is longer. We will do our best to receive your order as soon as possible.
Right of withdrawal and return of goods
The Buyer has the right to withdraw from the Product within 30 calendar days from the receipt of the Product by sending the Seller a return request letter to the e-mail info@treelandkids.com. 

• To ensure the return of the product, we need a purchase confirmation document and proof of payment.
• In order to receive a refund, the product must not have been used in the same condition as you received it. The product must be returned in the original packaging.
• The Buyer is obliged to return the goods to the Seller within 7 days after sending the letter of withdrawal. All expenses that will be incurred in connection with the return of the goods to the Seller shall be paid by the Buyer.

We do not offer refunds or exchanges for items with a custom design, such as personalized items.

Data processing
By entering the necessary information when placing an order, the Buyer confirms that he has read and agrees that the data provided by him is used to enable the Seller to accept the Buyer's order and deliver the goods in accordance with the requirements of the legislation of the Republic of Latvia. By entering the information, the Buyer agrees that notifications related to the processing of the Buyer's order will be sent to the e-mail specified by him.